SHIPPING POLICY
Processing Time:
Orders are processed within 3-5 business days of receipt. Processing occurs during business hours, Monday through Friday, from 9:00 a.m. to 4:00 p.m. CST. Please allow 5-7 business days during high-demand periods and during the holidays.
Shipping Options & Fees:
We offer a flat shipping fee through USPS. $10.35 Flat Rate Shipping Fee with a two-to three-day USPS delivery period.
Delivery Times:
Delivery Times are estimates. Factors such as carrier availability, weather, and holidays may affect these times. We strive to keep delays to a minimum and notify you of any significant changes.
Tracking & Notifications:
After placing your order, you will receive an email confirmation.
Lost, Missing, or Damaged Packages:
If your package has not arrived within the estimated timeframe or arrives damaged, please reach out to me at Patrice@booksbypatrice.com, and we will resolve any issues with your order with the USPS.
RETURN & EXCHANGE POLICY
We do not accept returns or exchanges unless the item arrives damaged. Contact me at Patrice@booksbypatrice.com if there are any issues with your order, and we will be happy to assist.